Privacy Policy

1. Scope

This Privacy Policy applies to personal information supplied through the Bromleys Aquatic Specialists website and online store at www.bromleysaquatics.co.za.

Personal information supplied through the Website will be processed in accordance with this Privacy Policy and applicable data-protection law.

2. Information You Provide

The Website may receive personal information that you provide when placing an Order or communicating with Bromleys Aquatic Specialists. This includes the contact and delivery information needed to process, communicate about and safely deliver an Order.

You are responsible for ensuring that the contact and delivery information you provide is complete and accurate.

3. How Information Is Used

Information supplied through the Website may be used to:

• process and administer Orders;
• send Order-related communications electronically to the email address, telephone number or other contact details you provide;
• enable lawful and safe delivery or collection;
• investigate complaints or claims, including Live Fish claims where additional information may reasonably be requested; and
• maintain records of Orders, confirmations, invoices and transaction-related communications.

4. Electronic Records

Electronic records of Orders, confirmations, invoices and communications may be retained as records of the transaction.

5. Keeping Your Information Accurate

You are responsible for ensuring that your contact details remain accurate. Incorrect or incomplete delivery or contact information may affect fulfilment of an Order.

6. Contact

Questions or complaints may be submitted to Bromleys Aquatic Specialists: